Last Updated: October 2, 2026

Digital FVA, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal data of our website visitors and clients. This Privacy Policy details how we collect, use, disclose, and protect your information when you visit our website hosted on Wix (the "Site") and engage our virtual assistant and digital support services.

1. Information We Collect

A. Information You Provide to Us

Contact & Form Data: When you submit an inquiry through the contact form on our Site (powered by Cognito Forms), we collect your name, email address, phone number, company/organization name, and any details or messages you submit.
Client Onboarding & Project Data: Project briefs, communication preferences, and task-related assets shared during our business relationship.
Direct Communications: Any information you provide when corresponding directly with us at robert@digitalfva.com.

B. Information Collected Automatically

Log & Technical Data: Our hosting platform (Wix) automatically logs standard web traffic information, such as IP addresses, browser types, internet service providers (ISPs), operating systems, and page interaction timestamps for security and system stability.
Website Analytics: We use Google Analytics to gather aggregate, non-personally identifiable statistical data about user flow, page views, bounce rates, and traffic sources across the Site.

2. Cookies, Tracking & Usercentrics Consent Management

Our Site uses cookies and related web tracking technologies to operate effectively, maintain security, and assess site performance.

A. Usercentrics Consent Banner

We use Usercentrics (integrated via Wix) to manage your cookie preferences:

Wix.com

Essential / Strictly Necessary Cookies: Deployed automatically by Wix to allow fundamental site operations, secure navigation, and system functionality.
Analytics & Performance Cookies: Google Analytics scripts and cookies will only execute if you grant permission through our Usercentrics cookie consent banner.

Wix Support
Managing Preferences: You can update, change, or withdraw your cookie consent at any time by clicking the persistent privacy/cookie trigger icon located on the bottom corner of our Site.

3. Third-Party Integrations & Service Providers

We utilize trusted third-party services to deliver a smooth and secure digital experience:

Wix.com: Provides our website infrastructure and hosting. Wix stores data on secure servers behind firewalls.
Cognito Forms: Powers our online contact forms. When you complete our form, your submission data is securely transmitted and processed by Cognito Forms in accordance with their privacy and data security standards.
Google Analytics: Analyzes anonymous visitor behavior and site performance. You can read more about Google’s privacy practices at policies.google.com/privacy.
Usercentrics: Acts as our Consent Management Platform (CMP), documenting and honoring your cookie choices across browsing sessions.

We do not sell, rent, or trade your personal information.

4. How We Use Your Information

We process collected information to:

Respond to inquiries and consult on prospective projects.
Fulfill virtual assistant tasks and deliver contracted client services.
Send project updates, invoices, and administrative correspondence.
Monitor website performance and improve user experience.
Protect against fraudulent or unauthorized activity.

5. Data Retention & Security

We retain personal information only for as long as needed to fulfill the purposes for which it was gathered, conduct business operations, or meet statutory legal, accounting, and reporting obligations.

We employ administrative, technical, and physical safeguards through Wix, Cognito Forms, and internal protocols to protect your personal information against unauthorized access, destruction, loss, or alteration.

6. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information, including:

Right to Access / Know: Request confirmation of whether we process your data and obtain a copy of the personal information we hold about you.
Right to Correction: Request the correction of outdated, incomplete, or inaccurate information.
Right to Deletion: Request the deletion of personal information, subject to statutory retention requirements.
Right to Withdraw Consent: Revoke previously granted cookie consent at any time via the Usercentrics banner trigger.

Wix Support

To exercise these rights, please contact us using the details below.

7. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or your data, please contact:

Digital FVA, LLC

8960 Seminole Blvd

Seminole, FL 33772

Email: robert@digitalfva.com